Return and Refund Policy

Returns and Refunds Policy

By accepting to our Terms and Conditions (“Terms of Service”), you are also agreeing to this 'Returns & Refunds' Policy.

Clutch Sports does not set cancellation and refund policies for the events or court bookings at venues listed on behalf of the third-party service providers on its Site. We only take the responsibility that the third-party service providers must communicate its refund policy to you through our Site. The sole responsibility to issue refunds in accordance therewith shall be of such third-party service provider/seller of products and services. Consequently, your requests for refund of your Order should be directed to the third-party service providers with whom you make a booking through Our Site and in no event shall be directed to Clutch Sports. Any refund-related issues or disputes shall be strictly between you and the third-party service providers. Clutch Sports shall not be liable for any refund-related claims in connection with Services.

In case you wish to cancel booking of an Order for a Service provided by a third-party service provider on Clutch Sports, then the booking amount shall be refunded as per the refund policy for that specific venue or that specific event or that specific Service.

In addition to the above-mentioned cancellation charges, the refund amount shall be subject to deduction of handling charges which will be specified on the booking platform at the time of booking.

For refund/cancellation of events, venues, bookings and Services organized/owned directly by Curved Consistency Private Limited (“Clutch Sports”):

You agree and acknowledge that once an Order has been successfully placed, you shall not be entitled to cancel your Order under any circumstances.

You further agree and acknowledge that all the fees paid to Clutch Sports shall be non-refundable, non-saleable, non-exchangeable, non-transferable, and non-adjustable under any circumstances.

In case an event or venue directly organized by Clutch Sports is cancelled, you will be issued a voucher for the full amount of booking which can be redeemed against any future bookings in Clutch Sports’s Site within six months from the date of cancellation.

Refund for Order due to failed online ticket booking will be processed within 7-10 working days.

Clutch Sports reserves the right to change/modify this cancellation and refund policy without any prior notice.

With regards to payments, the Site/ Clutch Sports shall not be responsible for any unauthorised transactions conducted on our Site using your payment card or internet banking or any other method. The Site shall not be obligated to refund any money to you in such instances.